lodigame5 Privacy Policy

01 Introduction

This Privacy Policy applies to all personal data collected and processed by lodigame5 in connection with your use of the lodigame5 website (lodigame5.vip), mobile platform, and all related services. It has been prepared in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

lodigame5 recognizes the importance of data privacy and is committed to processing your personal information lawfully, fairly, and transparently. We collect only the data we genuinely need, use it only for the purposes described in this policy, and take reasonable steps to keep it secure at all times.

This Privacy Policy should be read together with the lodigame5 Terms & Conditions, which govern your use of the platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.

02 Data Controller

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, lodigame5 acts as the Personal Information Controller (PIC) in respect of the personal data you provide when using the lodigame5 platform.

As Personal Information Controller, lodigame5 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in compliance with applicable Philippine data privacy laws and regulations.

03 Data We Collect

lodigame5 collects the following categories of personal data from Players and users of the platform:

lodigame5 does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive personal information is collected — such as government ID numbers — it is processed under the lawful bases described in Section 5 of this policy.

04 How We Collect Your Data

lodigame5 collects personal data through the following means:

• Direct Interactions: Information you provide when registering a lodigame5 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Technical and usage data collected automatically when you access and interact with the lodigame5 platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-Party Sources: Identity and fraud-check data received from KYC verification service providers, payment processors (such as GCash and Maya), and fraud prevention partners, where you have authorized such sharing or where we are legally permitted to receive such data.
• Regulatory Sources: Information received from PAGCOR or other competent Philippine authorities in connection with our regulatory obligations.

lodigame5 will always inform you at the point of collection what data is being collected and for what purpose, unless an exemption under the Data Privacy Act applies.

05 Legal Basis for Processing

lodigame5 processes your personal data on one or more of the following lawful bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Consent: Where you have given your freely given, specific, informed, and unambiguous consent to the processing of your personal data for one or more specific purposes — for example, when you opt in to receive promotional communications from lodigame5.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and lodigame5 — including account registration, game participation, and payment processing.
• Legal Obligation: Where processing is necessary for lodigame5 to comply with a legal obligation under Philippine law, including anti-money laundering (AML) requirements, PAGCOR regulatory obligations, and tax reporting duties.
• Legitimate Interests: Where processing is necessary for the legitimate interests of lodigame5 or a third party, provided those interests are not overridden by your rights and interests — for example, fraud prevention, platform security, and service improvement.
• Vital Interests: In limited circumstances, where processing is necessary to protect your vital interests or those of another person.

06 How We Use Your Data

lodigame5 uses the personal data we collect for the following purposes:

• To create, manage, and maintain your lodigame5 account, including verifying your identity and eligibility to use the platform.
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (PHP) through your chosen payment method.
• To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under Philippine law and PAGCOR regulations.
• To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the lodigame5 platform.
• To provide customer support and respond to your inquiries, complaints, and requests.
• To send you transactional communications related to your account, including deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications about lodigame5 bonuses, offers, and new features — where you have consented to receive such communications.
• To monitor your gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling behavior.
• To improve the lodigame5 platform, personalize your experience, and conduct internal analytics and research.
• To enforce the lodigame5 Terms & Conditions and other applicable policies.
• To comply with applicable Philippine laws, regulations, and court orders.

lodigame5 will not use your personal data for any purpose that is incompatible with the purposes described above without first obtaining your consent or establishing another lawful basis for the new processing activity.

07 Data Sharing & Disclosure

lodigame5 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your financial transactions.
• KYC & Identity Verification Providers: Third-party service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud Prevention Partners: Service providers that assist lodigame5 in detecting and preventing fraudulent activity on the platform.
• Game Content Providers: Licensed game studios and software providers whose games are available on the lodigame5 platform, to the extent necessary for game operation and dispute resolution.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where disclosure is required by law or regulation.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors engaged by lodigame5, subject to professional confidentiality obligations.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or other legal process.

All third parties with whom lodigame5 shares personal data are required to process that data in accordance with applicable Philippine data privacy laws and to implement appropriate technical and organizational security measures.

08 Cookies & Tracking Technologies

lodigame5 uses cookies and similar tracking technologies to operate and improve the platform, personalize your experience, and support security and fraud prevention functions. The following types of cookies may be used on the lodigame5 platform:

• Strictly Necessary Cookies: Essential for the operation of the lodigame5 platform, including maintaining your login session and enabling secure transactions. These cookies cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: Used to collect anonymized information about how Players use the lodigame5 platform, helping us identify areas for improvement and measure the effectiveness of features.
• Functional Cookies: Used to remember your preferences and settings on the lodigame5 platform, such as language preferences and display settings.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats on the lodigame5 platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the lodigame5 platform. Strictly necessary and security cookies cannot be disabled as they are essential to platform operation and your account security.

09 Data Retention

lodigame5 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, lodigame5 will securely delete or anonymize your personal data in accordance with our data disposal procedures, unless a longer retention period is required by law or is necessary for the establishment, exercise, or defense of legal claims.

10 Data Security

lodigame5 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:

• Encryption: All data transmitted between your device and the lodigame5 platform is encrypted using Transport Layer Security (TLS/SSL) protocols. Sensitive data at rest is encrypted using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to lodigame5 personnel and authorized third parties who have a legitimate need to access it. All access is logged and monitored.
• Secure Infrastructure: The lodigame5 platform is hosted on secure, regularly audited infrastructure with firewalls, intrusion detection systems, and regular security patching.
• Staff Training: lodigame5 personnel who handle personal data receive regular training on data privacy obligations and security best practices.
• Incident Response: lodigame5 maintains a documented data breach response procedure to ensure prompt detection, containment, and notification in the event of a personal data breach.

11 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by lodigame5:

• Right to Be Informed: The right to be informed whether lodigame5 holds personal data about you, and to receive clear information about how that data is processed.
• Right of Access: The right to obtain a copy of the personal data lodigame5 holds about you, along with information about how it is being used.
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected or updated without undue delay.
• Right to Erasure or Blocking: The right to request the deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, or where processing is unlawful.
• Right to Object: The right to object to the processing of your personal data, including processing for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Damages: The right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the lodigame5 Data Protection Officer using the contact details provided in Section 16. lodigame5 will respond to all data subject requests within 15 business days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request.

12 Children's Privacy

The lodigame5 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing casino-style gambling. lodigame5 does not knowingly collect personal data from individuals under the age of 21.

If lodigame5 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. All winnings associated with an underage account will be forfeited.

If you are a parent or guardian and believe that your child has provided personal data to lodigame5, please contact our Data Protection Officer immediately using the details in Section 16 so that we can take appropriate action.

13 International Data Transfers

lodigame5 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where lodigame5 engages international game content providers or technology service providers.

Where personal data is transferred outside the Philippines, lodigame5 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. Such safeguards may include:

• Contractual clauses requiring the recipient to process personal data to a standard equivalent to that required under Philippine law.
• Transfers to countries or organizations that have been assessed as providing an adequate level of data protection.
• Your explicit consent to the transfer, where required.

You may request further information about the safeguards in place for international data transfers by contacting the lodigame5 Data Protection Officer.

14 Third-Party Links

The lodigame5 platform may contain links to third-party websites or services for informational or operational purposes. This Privacy Policy applies solely to the lodigame5 platform and does not extend to any third-party websites or services that may be accessible through links on the platform.

lodigame5 is not responsible for the privacy practices, data collection activities, or content of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information to them.

15 Updates to This Privacy Policy

lodigame5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, lodigame5 will notify registered Players via email or a prominent notice on the platform at least 7 days before the changes take effect, where practicable.

The version number and effective date at the top of this document indicate the current revision. The most current version of this Privacy Policy is always available at lodigame5.vip/privacy-policy. Your continued use of the lodigame5 platform after the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy.

If you do not agree with any changes to this Privacy Policy, you should cease using the lodigame5 platform and may request account closure by contacting our customer support team.

16 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by lodigame5, please contact our Data Protection Officer (DPO) through the following channels:

• Data Protection Officer Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 through your lodigame5 account dashboard.

lodigame5 aims to respond to all data privacy inquiries and data subject requests within 15 business days of receipt. For complex requests, we may require additional time and will inform you accordingly.